Policies

Refund / Cancellation Policy

How cancellations and refunds work for Indian and overseas LionCRM customers.

  • "Indian customers" & "overseas customers" can request for a cancellation within 7 days from the date of order.
  • Within 7 days from the date of order the "contract sign up link" will be sent to "Indian customers" & "overseas customers".
  • Once they accept the "User licenses" will be processed.
  • If they "do not accept" the contract terms, the refund of payment will be done within 7 days.
  • Thereafter for the first year, there will be no refund / cancellation allowed.
  • From 2nd year onwards if the "Indian customers" & "overseas customers" any time prefers not to continue may decide not to renew their contract by informing Nissi 60 days in advance before the expiry of contract.
  • When a new customer is inducted, Nissi creates a big infrastructure to support his software and pay for it in advance so, once its all done its not possible for us to refund so we maintain this refund-policy.
  • Lioncrm.in reserves the right to update revise the Lioncrm.in Refund / cancellation policy anytime without notice.